Shipping, Refunds and Returns Policy
Shipping
Domestic Shipping
Shipping costs are calculated based on the location of the purchaser. All orders will be packaged in the most affordable and efficient ways. We try our best to get orders shipped to you within 2-3 business days. However due to current events affecting logistics this cannot always be guaranteed. If special shipping is needed please contact us at 208-664-8274 or proshop@hagadonemarine.com.
Processing
We do our best to have orders processed within 24-48 hours. Orders should be processed within those times unless notified otherwise. We are just as excited to get your new gear to you as you are excited to receive it! Billing will be executed within 2 billing cycles.
International shipping
If you would like to have international shipping please email us at proshop@hagadonemarine.com to see if we can help. Please understand there are no guarantees that we will be able to ship out of the United States of America.
Returns
All return requests must be made within 30 days of purchase. Must have original packaging and tags. Purchaser is responsible for shipping. To provide convenience exchanging or returning items we have a couple of options.
- Purchasing party can notify us of your return and we can ship you a printed shipping label, and we will deduct the cost of the shipping label from your return amount.
- Purchasing parties can source freight themselves and have goods sent back to the store.
All returns must be shipped to:
ATTN: CHASE
Blackwell Pro Shop
1000 S. Marina Drive
Coeur d’Alene, ID 83814
Damaged or Defective Goods
If items received by the purchasing party prove to be defective or damaged (due to non shipping reasons) will be refunded and we will incur costs of freight to be shipped back. To obtain a prepaid shipping label please contact us at proshop@hagadonemarine.com or at 208-664-8274.
Blackwell Pro Shop and Hagadone Marine Group are not responsible for damaged or lost goods due related to shipping. We encourage you to select shipping insurance at checkout to protect your purchase.
Important
Blackwell Pro Shop is also a brick and mortar store with a retail store on site. All online purchases are subject to availability. It is possible for the same item to be sold in the brick and mortar store and on our online store at the same time. If items are out of stock and the purchaser wishes to reorder those items it is important to understand that there is potential for price changes.
We are very grateful for your business and hope to develop a long lasting relationship.
MAKE WAKE